Remote IT Tech Support Services

We have been offering technical support to consumers and small business users for years using our WindowsBBS Forum. We know that some users may prefer to have their computer fixed quickly by a trusted technician, so we have started our remote support service. You can select any of our technicians or select the support option you think you may require and check for an available technician at your preferred time.

How does it work?

We offer remote support through a Java based application developed by SimpleHelp Ltd, a 100% web-based solution allowing more flexibility with corporate and private firewalls. Our software enables us to conduct real-time technical support sessions over the web. Using the software, a technical support analyst can view, remotely control, and administer your desktop to analyze and solve problems.

You can view some of our user experience videos to see how the process works.

Windows Help and Support

Having problems with your Windows Operating System? Is your computer slow? Does it crash or freeze? Our expert technicians can identify and fix your problems in the shortest possible time and optimize your PC and laptop speed.

Computer Tune-Up

Let us tune your computer with our PC Tune-up Service: our technician will check your computer using our proprietary diagnostic checkup software to help make it run at is best!

Malware & Virus Removal

Our service representative diagnoses your computer to determine any root causes of Malware, Virus or other 'rogue' software and removes any threads found to resolve any issues identified.

Network Setup & Troubleshooting

Our expert technician will diagnoses your network setup & router settings to detect problems or optimize your (security) settings.